Customer Centric Solutions LLC

Writings

Demand, diagnosed

Essays on where demand actually comes from and what keeps it: how to find the struggling moment, read the forces around a switch, tell an evidence problem from a product problem, and know whether what you’ve built is defensible or just well positioned.

More in this series soon.

Newsletters

The archives

Two newsletters running in parallel. One asks what compounds for the company. The other asks why buyers look, stall, switch, and stay. Both are published on LinkedIn.

Stacking Moats

Series 1  ·  AI Is Eating Your Category  ·  9 issues  ·  Wednesdays

Which categories horizontal AI absorbs, how to tell whether yours is next, and the three moves available once it starts.

Series 2, The Loop Layer, opens 2 September.  Subscribe on LinkedIn →

Work with me

Find out what your customers are actually struggling with

Behavioral and Jobs-to-Be-Done research for founders and growth leaders from Seed through Series B, sizing demand in a defined segment so the next decision runs on evidence instead of instinct.